Privacy Policy

At Gadget Melody, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your information. We comply with the Bangladesh Digital Commerce Policy (2021), Bangladesh Data Protection Act (BDPA), and international regulations like the GDPR to ensure your data is handled securely.

1. Information We Collect

To provide a seamless shopping experience, we collect different types of information:

a. Personal Information

  • Contact Details: Name, email, phone number, shipping and billing address, payment details.
  • Account Information: Username, password, and order history.
  • Transactional Data: Purchase records and payment confirmations.

b. Automatically Collected Data

  • Technical Information: IP address, browser type, device details.
  • Usage Data: Website visits, browsing behavior, and purchase activity.

c. Social Media Interactions

If you engage with us on Facebook, Instagram, TikTok, or YouTube, we may collect publicly available data from those interactions.

2. Payment Privacy & Security

Your payment security is our priority. We use encrypted and Bangladesh Bank-approved payment gateways to ensure safe transactions.

Accepted Payment Methods

  • Mobile Payments: bKash, Nagad, Rocket
  • Credit/Debit Cards: Visa, Mastercard, AMEX
  • Bank Transfers
  • Cash on Delivery (COD): Available in select locations

3. How We Use Your Information

  • Process orders (payment, shipping, and delivery).
  • Provide customer support through email, WhatsApp, and phone.
  • Send promotional offers (only if you opt-in).
  • Enhance security by preventing fraud and ensuring legal compliance.

4. Data Security

We take strong measures to protect your data, including:

  • SSL encryption to secure online transactions.
  • Secure servers to store customer data safely.
  • Strict access controls to prevent unauthorized access.

However, we also recommend keeping your login credentials safe to prevent unauthorized access to your account.

5. Sharing Your Information

We do not sell your data. However, we may share your information in the following cases:

  • With delivery partners to ensure smooth shipping and tracking.
  • With payment providers to securely process your transactions.
  • With legal authorities if required by law.

6. Your Rights Under BDPA & GDPR

You have full control over your personal data. You can:

  • Access your stored data.
  • Update inaccurate or outdated information.
  • Request data deletion (subject to legal limitations).
  • Opt out of marketing emails at any time.

To exercise these rights, contact us at gadgetmelody.help@gmail.com.

7. Compliance with Bangladesh E-Commerce Laws

We strictly follow Bangladesh’s e-commerce regulations:

  • Transparent Pricing: No hidden charges—what you see is what you pay.
  • Return & Refund Policy: Clearly explained on our website.
  • Consumer Protection: We fairly resolve customer complaints and disputes.

8. Social Media & Third-Party Platforms

We engage with customers on:

  • Facebook
  • Instagram
  • YouTube
  • TikTok

Please note that if you interact with us on these platforms, their respective privacy policies will also apply.

9. Your Consent

By using gadgetmelody.com, you agree to this Privacy Policy and our data-handling practices.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Check this page regularly for the latest version.

11. Contact Us

For any privacy-related concerns, feel free to reach out:

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